Privacy Policy

Privacy Policy

Last Updated: 24/12/2025

Welcome to TheGreatCRM (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website (the “Site”).

By using TheGreatCRM, you agree to the practices described below.

1. Information We Collect

TheGreatCRM collects only the information required to operate the Site, publish content, and improve user experience.

a) Information You Provide Voluntarily You may provide personal information when you:

  • Contact us via email or form
  • Submit feedback or questions
  • Request collaboration or partnerships
  • Sign up for newsletters (if applicable)

We may collect:

  • Name (optional)
  • Email address
  • Content of your message or submission

b) Information Collected Automatically When you browse our Site, we may automatically collect:

  • IP address (may be anonymized)
  • Browser details (version, type)
  • Device information (desktop, mobile, tablet)
  • Operating system
  • Pages viewed, time spent, and navigation paths
  • Referring URLs
  • Cookies and usage tracking data

We do not collect CRM login details, customer record data, or confidential business information.

c) No Sensitive Data We do NOT collect sensitive categories such as:

  • Financial data
  • Biometric data
  • Health information
  • Political or religious information

2. How We Use Your Information

We use the data we collect to:

  • Respond to inquiries or support requests.
  • Improve website performance and content quality.
  • Analyze user behavior to enhance articles and comparisons.
  • Ensure security, prevent spam, and detect misuse.
  • Maintain compliance with laws and regulations.
  • Process affiliate link performance (without identifying individuals).

We never sell personal data.

3. Cookies & Tracking Technologies

We may use cookies to:

  • Understand how users engage with content
  • Improve overall website usability
  • Support analytics tools (e.g., Google Analytics)
  • Enhance content relevancy

You may disable cookies in your browser settings at any time. A dedicated Cookie Policy can be provided upon request.

4. Affiliate Disclaimer

TheGreatCRM may include affiliate links to CRM tools and SaaS products.

When you click or purchase through these links:

  • We may earn a small commission.
  • No additional cost is added to you.
  • No personally identifiable purchase data is shared with us.

Affiliate partnerships do NOT influence our reviews or rankings.

5. Legal Basis for Processing (GDPR)

We process personal data under GDPR using these lawful bases:

  • Consent: When you contact us or accept cookies.
  • Legitimate Interest: Improving content, analytics, and security.
  • Contractual Necessity: Responding to your inquiries.
  • Legal Obligation: Compliance with regulatory requirements.

6. Sharing Your Information

We may share your data with GDPR-compliant third parties such as:

  • Hosting providers
  • Analytics platforms
  • Email delivery tools
  • Security and spam prevention services

These services only access data essential to perform their functions. We do not sell, trade, or rent personal data.

7. Data Retention

We keep personal data only as long as needed to:

  • Respond to user messages
  • Improve website performance
  • Maintain lawful business records
  • Comply with regulations

When no longer required, data is securely deleted.

8. Security Measures

We take data protection seriously and use:

  • SSL encryption
  • Secure hosting and firewalls
  • Restricted data access
  • Automated threat detection
  • Regular site monitoring

No method of online transmission is completely secure, but we follow industry best practices.

9. Your GDPR Rights

EU users have the right to:

Access Request a copy of your personal data.

Rectification Correct inaccurate or incomplete data.

Erasure (“Right to Be Forgotten”) Request deletion of your data.

Restrict Processing Ask us to limit how your data is used.

Object Object to processing based on legitimate interest.

Data Portability Receive your data in a machine-readable format.

Withdraw Consent Withdraw consent at any time.

To exercise these rights, contact us at: rakib@thegreatcrm.com

10. Third-Party Links

The Site may include links to CRM providers or external websites. We are not responsible for the privacy practices or content of third-party sites. You should review the privacy policies of any external sites you visit.

11. International Data Transfers

Your data may be processed outside the EU. When this occurs, we ensure GDPR-compliant safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant service providers
  • Adequate data protection agreements

12. Children’s Privacy

TheGreatCRM is not intended for individuals under 16 years old. We do not knowingly collect data from minors. If a child’s data is accidentally submitted, contact us for removal.

13. Changes to This Privacy Policy

We may update this policy periodically. Revisions will be posted here with a new Last Updated date. Use of the Site after updates indicates acceptance of the revised policy.

14. Contact Us

For questions, privacy concerns, or GDPR requests, contact:

Email: rakib@thegreatcrm.com