What Is Social CRM? Managing Customer Relationships Across Social Channels
Social CRM changes how businesses connect with customers in public, real-time spaces. Customers no longer…
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What Is eCRM? Electronic Customer Relationship Management Explained
eCRM is often misunderstood, even by people who use CRM systems every day. Some hear…
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What Is Mobile CRM? 9 Tools for Sales and Support Teams
Mobile CRM lets teams manage customer relationships from anywhere, not just the office. Work does…
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What Is on-premises CRM? Definition, Purpose, and Use Cases
On-premises CRM gives businesses full control over their customer data and systems. At a time…
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What Is AI CRM? Intelligent Automation for Modern Businesses
Learning what AI CRM is helps you manage customer data with more precision and speed….
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Custom CRM: Tailored CRM Solutions for Unique Business Needs
A Custom CRM is built from the ground up to match the exact operational DNA…
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Mobile CRM Apps: Manage Sales and Customers on the Go
Mobile CRM apps let sales teams manage customers, deals, and follow-ups from anywhere. But here…
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CRM Entities Explained: Customers, Leads, Accounts, and Data Objects
CRM entities are the fundamental data structures that hold everything together inside a CRM system….
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9 Core Components of CRM Every Business Should Know
Components of CRM are what turn a customer relationship management (CRM) system into a tool…
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CRM Framework: Structure for Successful CRM Implementation
A CRM framework gives structure to how your business manages customer relationships. A CRM framework…
