DMCA

DMCA Notice & Takedown Policy

Last Updated: 24/12/2025

TheGreatCRM (“we,” “our,” or “us”) respects the intellectual property rights of creators, authors, and software providers.

We comply with the Digital Millennium Copyright Act (DMCA) and handle all copyright infringement claims promptly and professionally.

If you believe that content on TheGreatCRM infringes your copyright, please follow the process outlined below.

1. How to Submit a DMCA Takedown Notice

To file a valid DMCA request, your notice must include the following information:

1. Your Contact Information

  • Full legal name
  • Email address
  • Phone number
  • Physical mailing address

2. Identification of the Copyrighted Work Provide a description or link to the original copyrighted content that you believe has been infringed.

3. Identification of the Infringing Material on Our Website Provide the exact URL(s) on TheGreatCRM where the infringing material appears.

4. Good-Faith Statement A statement that you believe in good faith that the use of your copyrighted material is not authorized by the copyright owner, its agent, or the law.

5. Accuracy & Authority Statement A statement, under penalty of perjury, that the information in your notice is accurate and that you are:

  • The copyright owner, or
  • Authorized to act on behalf of the copyright owner.

6. Signature Your physical or electronic signature must be included to validate the notice.

2. Where to Send DMCA Notices

Please send all DMCA notices to our designated agent:

Email: rakib@thegreatcrm.com

Incomplete or improperly formatted notices may not be processed.

3. What Happens After Filing a DMCA Notice

Once we receive a valid DMCA takedown request:

  • We review the claim.
  • Access to the allegedly infringing content may be temporarily removed or disabled.
  • We notify the content submitter (if applicable).
  • The submitter may file a counter-notification if they believe the takedown is incorrect.

If a valid counter-notification is received, we may restore the content unless the complainant files legal action.

4. Submitting a Counter-Notification

If content was removed by mistake or misidentification, you may submit a DMCA counter-notification that includes:

  • Your full name, address, phone, and email.
  • The URL of the removed material.
  • A statement under penalty of perjury that the takedown was a mistake or misidentification.
  • A statement consenting to the jurisdiction of your local federal court.
  • Your electronic or physical signature.

We will forward the counter-notification to the original complainant.

5. Repeat Infringer Policy

TheGreatCRM may suspend or terminate access for users who:

  • Repeatedly violate copyright laws.
  • Upload infringing material.
  • Abuse the DMCA reporting process.

We maintain the right to enforce these actions at our discretion.

6. Misuse of DMCA Notices

Submitting fraudulent or bad-faith DMCA notices or counter-notices may result in:

  • Legal consequences
  • Financial liability
  • Termination of access to TheGreatCRM
  • Reporting to proper legal authorities

File a DMCA request only if you have a legitimate claim.

7. No Legal Advice

This DMCA policy is provided for informational purposes only and does not constitute legal advice. For legal concerns, please consult a qualified attorney.

8. Policy Updates

We may update this DMCA Policy at any time. Changes will be reflected on this page with an updated “Last Updated” date.